Autura Help Center

Autura is the nation’s leading towing management systems provider. We’re contracted by cities, counties, and states nationwide to manage transportation, storage, and return of a vehicle after local law enforcement orders a tow. Our technological solution automates communications among towers, police, and vehicle owners, for faster, safer vehicle removal from unauthorized parking areas and accident scenes. We do not issue tickets or order tows. 

The Autura solution includes:

• ARIES cloud/mobile software platform for smart dispatch and impound management
• 24x365 dispatch command, partner support, and vehicle owner support
• Project management, implementation, and system integration services
• Towing network management, software, training, and support
• Dedicated service managers for tow network management
• Public website where vehicle owners can locate all towed vehicles
• Claims and complaint management