Autura Help Center
In 2015, Autura was awarded a three (3) year contract with the City of Denver, Colorado that has two phases of implementation. For the initial phase (implemented in March 2016), Autura's ARIES/Impound system will enable improved tracking of stored vehicles on the impound lot managed by the Denver Sherriff Department. In the planned subsequent phase, Autura would manage a network of towing providers and enable the automated dispatching of tow requests using Autura’s ARIES/Dispatch system. Prior to Autura’s management of the process, the Denver Sherriff Department devoted excessive administrative resources to manage the process. With the implementation of Autura’s systems, Denver has improved service levels, the ability provides consistent oversight and control, and removed the administrative burden from City staff.
If you are unable to find your vehicle, please contact the Denver Police Department at 720-913-2000. If your vehicle was impounded, call 720-865-0470 for retrieval.