In August of 2017, Alanis Wrecker Services partnered with AutoReturn and was awarded a contract with the San Antonio Police Department to manage the Growdon impound facility. Alanis is utilizing AutoReturn’s industry leading ARIES technology platform to support the management and operation of the facility to ensure the professional release of vehicles to their owners and the effective disposition of unclaimed vehicles. As of October 1, 2017, the San Antonio Police Department has joined AutoReturn’s other municipal clients in achieving benefits from utilizing ARIES
Answers to commonly asked questions are provided here as a convenience. If your question is not answered here or on our site, please call our Customer Service Center at 210-881-8440.
DUE TO THE COVID-19 PANDEMIC, THE CITY OF SAN ANTONIO IS ENCOURAGING THAT YOU MAKE AN APPOINTMENT TO ACCESS YOUR VEHICLE
PLEASE CALL THE SAN ANTONIO VEHICLE IMPOUND FACILITY AT 210-881-8440 TO SCHEDULE YOUR APPOINTMENT
YOU WILL BE REQUIRED TO PROVIDE ALL NECESSARY DOCUMENTATION PRIOR TO YOUR SCHEDULED APPOINTMENT
Attention Auction Customers (COVID-19)
City of San Antonio Fee Schedule